Privacy Policy

We value your privacy and are committed to protecting your personal data. This privacy notice explains how we collect, use, and protect your personal data when you visit our website or interact with us, and outlines your rights under UK data protection law.

1. Who We Are and Important Information

This privacy notice explains how we collect and process personal data through our website, including when you make an enquiry or sign up to our mailing list. It is not intended for children, and we do not knowingly collect personal data from children.

WS Training Ltd is the data controller responsible for your personal data.

Registered office:

Manor Barn, Church Road
Great Barton
Bury St Edmunds
Suffolk
IP31 2QR

For all data protection matters, including requests to exercise your rights, please contact:

Email: complianceteam@wstraining.co.uk

This email address acts as the organisation’s data protection contact point.

2. The Personal Data We Collect About You

We may collect and process the following personal data:

• Identity data (such as your full name)
• Contact data (such as email address and telephone number)

We do not knowingly collect special category personal data (for example, data relating to health, race, religion, or sexual orientation) through our website.

3. How We Collect Your Personal Data

We collect personal data directly from you when you:

• Enquire about our services
• Apply for our services
• Subscribe to our mailing list
• Contact us via our website or other communication channels

4. How We Use Your Personal Data

We use your personal data to:

• Perform contracts or take steps at your request prior to entering into a contract
• Respond to enquiries and provide information about our services
• Pursue our legitimate business interests, where these do not override your rights
• Comply with legal and regulatory obligations

We will only contact you for marketing purposes where you have:

• Signed up to our mailing list,
• Made an enquiry, or
• Become a customer.

You can opt out of marketing communications at any time.

5. Who We Share Your Personal Data With

We may share your personal data with:

• Internal staff and contractors who require access for legitimate business purposes
• Professional advisers, regulators, and public authorities where legally required
• Trusted third parties who support our business operations
• Prospective or new owners of the business and their professional advisers, where relevant, for the purposes of due diligence, business continuity, and legal compliance

All data sharing is proportionate, documented, and based on an appropriate lawful basis, such as legitimate interests or legal obligation.

Business Transfers and Ownership Changes

Where there is a change in the ownership or control of WS Training Ltd, personal data may be accessed or disclosed as part of due diligence, business transfer, or post-transfer integration activities. Any such access or disclosure will be lawful, purpose-limited, and subject to appropriate safeguards. Individuals will be informed of material changes through updates to this privacy notice where required.

6. International Transfers

We do not routinely transfer personal data outside the UK.

Where international transfers do occur, appropriate safeguards will be in place in accordance with UK GDPR requirements.

7. Data Security

We have appropriate technical and organisational measures in place to protect personal data against unauthorised access, loss, misuse, or disclosure. Access to personal data is restricted to those who need it for legitimate business purposes and who are subject to confidentiality obligations.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, regulatory, and contractual requirements. Retention periods are determined in line with our internal retention arrangements.

You may request deletion of your personal data where appropriate and where no legal obligation requires us to retain it.

9. Your Legal Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data, in certain circumstances
• Request restriction of processing
• Object to processing, in certain circumstances
• Withdraw consent, where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests to exercise your rights should be made to complianceteam@wstraining.co.uk.

Requests are normally free of charge and will be responded to within one month, unless a request is manifestly unfounded or excessive.

10. Changes to This Notice and Your Duty to Inform Us of Changes

This privacy notice may be updated from time to time to reflect changes in legal requirements, organisational arrangements, or ownership. Please ensure that the personal data we hold about you is accurate and kept up to date.

11. Queries, Requests, or Concerns

If you have any questions, concerns, or requests relating to this privacy notice or how we handle your personal data, please contact:

Email: complianceteam@wstraining.co.uk

WS Training Ltd

Registered in England

Company number: 03171869