ILM Level 3 Award in Leadership & Management – Package A

The Level 3 Award in Leadership and Management aims to give practising or potential managers the foundation for their formal development in this role.

The programme has two primary objectives:

• To assist participants in gaining the basic knowledge required by a Manager
• To develop basic management skills

Progression

Successful candidates may benefit from career enhancement, and/or may progress to any of the further qualifications listed, according to their circumstances:

• Level 3 Certificate in Leadership and Management
• Level 3 S/NVQ in Management

A minimum of 4 credits are required to complete this qualification and must be completed within 3 years.

The units that will be covered during this course are as follows:

Solving problems and making decisions

• Know how to describe a problem, its nature, scope and impact
• Know how to gather and interpret information to solve a problem
• Know how to evaluate options to make a decision
• Know how to plan, monitor and review the implementation and communication of decisions

Understand how to establish an effective team

• Understand how to develop and maintain effective working relationships
• Understand how to build a team

Understand how to motivate to improve performance

• Understand the factors that influence motivation levels in the workplace
• Understand how a theory of motivation can be used to improve performance levels

Understanding conflict management in the workplace

• Understand conflict management in the workplace

Each candidate must complete to a national standard: Work based assignment and Unit assessments to cover the units