Enhance driver’s professionalism regarding everyday encounters while carrying out their daily duties.
About Course
Course Overview
Course Content
By the end of this course delegates will be able to:
- Discuss company image and the role drivers have in enhancing it
- Recognise the correlation between food and mood
- Appreciate the consequences attached to anger, fatigue and risk taking
- Consider the importance of customer care
- Understand and explain the consequences of distracted driving
- Outline the issues regarding driver performance
Below is a breakdown of topics covered within the content of this course:
- Sharing a definition of professionalism within road haulage
- Elements that influence driver behaviour
- First impressions
- Aggressive driving
- Distracted driving
