Everyone experiences feeling angry from time to time. This course will help you learn how to control your emotions. By being more aware of what causes anger and how you can take action, you’ll find that you’ll have more positive outcomes as a result.
About Course
Course Overview
Course Content
By the end of this course delegates to be able to:
- Identify the causes of anger and predict sources of conflict
- Prevent conflict arising
- See how different personality types deal with anger
- To redirect anger energy into constructive work
- Develop a personal action plan
Below is a breakdown of the content covered within the course:
- Understand the roots of anger
- Anger and personality
- Triggers and responses
- Coping mechanisms
- Learning to make new choices
- Developing a win-win solution to interpersonal communication
- Action planning
