Negotiating Skills

There is a need for negotiation during our working lives, whether it is with suppliers, customers or colleagues and the absence of effective skills can be to the detriment of your organisation. This course will help to develop your skills ensuring longer-lasting effective relationships.

To develop the understanding and use of negotiating skills in a variety of working situations:

• Buying and selling
• Contracts and tenders
• With colleagues

This course covers the following topics:

• Negotiating Situations
• Win-Win
• Preparation
• The Negotiation Process
• The Essential Skills of Negotiating
• The Bargaining Process
• Closing the Deal