Delegation Skills

This course will enable managers to become more effective by using delegation skills to improve their own efficiency and the effectiveness of their service area of control.

This course covers the following topics:

• Why delegate?
• The concept of delegation
• Delegation in practice
• Develop a personal action plan
• Time mismanagement
• Meeting responsibilities and duties
• Developing potential
• Improving performance:
  • situational leadership
  • Raising morale
  • Right and wrong ways to delegate
  • Barriers to delegation
  • When to delegate
  • When not to delegate
  • Organising work into active and reactive tasks
  • Establishing priorities • Choosing to whom to delegate
  • Planning to delegate
  • Briefing, training, and informing those to whom you delegate
  • Giving support and monitoring outcomes