Introduction to Leadership & Management Practices

**Course Overview: **

This is a highly practical course designed to enable a supervisor to make the transition to a managerial role or for existing managers who have yet to experience formal management training. We concentrate on introducing key skills, knowledge and behaviour by examining best-practice.

Course Objectives:

• Recognise the essential qualities of an effective manager • How to use a range of management styles • Why we all behave differently • Learn and apply the principles of Performance Management • Understand how to manage discipline and grievance

Course Content:

• The Essential Qualities of a Good Leader • Situational Leadership • Motivation • Task Management • Tuckman’s Theory of Team Development • Social Styles • Performance Management • Coaching Skills • Appraisal Skills • Stages of Adult Learning • Core Communication Skills • Discipline and Grievance

Duration

Two Days