Further Supervisory & Team Leader Development

Course Overview:

This is a highly practical course examining a supervisor’s role as a key member of the leadership team. We concentrate on developing and expanding current skills, knowledge and behaviour by examining best-practice.

Course Objectives:

• Identify and attain the skills for leading others. • Understand and apply relevant theories. • Transfer skills back to the workplace. • Develop an individual action plan for self-improvement.

Course Content:

• Qualities of an Effective Leader • Performance Management • Appraisal Skills • Coaching Skills • Stages of Adult Learning • Discipline and Grievance • Counselling Skills • Core Communication Skills • Influencing Skills • Individual Action Plan

Duration: Two Days