Introduction to Supervisory Skills & Team Leader Development

Course Overview:

This is a highly practical course designed to enable a team member to make the transition into a supervisory role. We concentrate on introducing current skills, knowledge and behaviour by examining best-practice.

Course Objectives:

• Identify and attain the skills for supervising others. • Understand and apply relevant theories. • Transfer skills back to the workplace. • Develop an individual action plan for self-improvement.

Course Content:

• The role of the supervisor • Great leaders and their characteristics
• Situational Leadership
• Understanding yourself and others
• Influencing styles • Core communication skills
• Tuckman’s Stages of Team Development
• Motivation
• Delegation and time management

Duration Two Days