Management Systems Auditing

Course Overview:

This course is designed for all new and existing auditors providing them with an update of the systems revised requirements and the knowledge to operate an internal audit system.

Course Objectives:

By the end of the session, delegates will have:

·         Gained a basic knowledge of Management Systems and Standards

·         Understand the role of the auditor

·         Develop the skills to operate an internal audit system within their own organisation

·         Complete case studies relating to audit procedures and checklists

·         Write a non-compliance statement

·         Complete a personal action plan

Course Content:

Topics covered to include:

Introduction – Review of Objectives

• Definition of quality terms
• Quality system documentation
• The standard required
• Review

Definitions and types of Audit

• Principles of Audit
• Why Audit?
• Audit schedule planning
• Audit preparation including checklists

Auditors Behaviour

• Questioning and Listening Skills
• Non Conformance reports & corrective action

Post Audit Debriefing and Follow Up

• Responsibilities of QA Managers and Auditors
• Personal qualities of auditors

Review of Organisational Internal Audit Procedures

• Case Study

Case Study Syndicate Reports

• Writing non-conformance statements
• Review of objectives

Duration: One Day