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Versions Available: 2007, 2010 and 2013
Course Overview:
By the end of the course you will be able to use the basic features in Outlook: manage E-mail, the Contact list and Appointments
Course Content:
The Fundamentals
· Starting Outlook
· Understanding the Outlook Program Screen
· Understanding Items
· Understanding the Message Window
· Understanding the Ribbon
· Using the Office Button and Quick Access Toolbar
· Using the Navigation Pane
· Viewing the To-Do Bar
· Using Menus and Toolbars
· Using Keyboard Commands
· Using Help
· Using the Reading Pane
· Exiting Outlook
Composing and Sending E-mail
· Composing and Sending an E mail Message
· Specifying Message Options
· Formatting Text
· Checking your Spelling
· Working with Hyperlinks
· Attaching a File to a Message
Receiving E-mail
· Receiving and Reading E-mail
· Replying to and Forwarding a Message
· Opening an Attachment
· Flagging a Message for Follow-up
· Using Colour Categories
· Sorting Messages
· Changing Views
· Printing a Message
· Deleting a Message
Advanced E-mail Features
· Saving Unfinished Messages (Drafts)
· Recalling a Message
· Using the Out of Office Assistant
· Inserting a Signature
· Changing Message Format
· Delaying Sending a Message
· Dealing with Junk E-mail
· Adding Addresses to the Safe and Blocked Senders List
· Changing Outlook’s Security Settings
Working with Contacts
· Adding a Contact
· Adding a Sender’s E-mail Address to the Contacts List
· Editing and Deleting Contacts
Using the Calendar
· Viewing the Calendar
· Scheduling Appointments and Events
· Editing and Rescheduling Appointments and Events
Working with Tasks
· Adding a Task
Working with Notes
· Creating a Note
**Duration: **One Day
Availability: Course only available on Customer Premises