Course Objectives:
• Make meetings focussed and productive
• Have clear guidelines for preparation and structure of meetings
• Apply the skills of leading and controlling meetings
• Actively participate and make contributions
Course Content:
• Common problems associated with meetings
- The skills required
- The responsibility of the meeting leader
• Interpersonal skills
- Understanding different communication styles
- The art of assertiveness
- Influencing others
• The skills of chairing and leading meetings
- Processing the discussion
- Dealing with questions
- The value of summarising
- Gaining agreement on actions, accountability and deadlines
- The value of effective meetings
• Planning and preparation
- Drawing up a timed agenda, planning the structure, making sure the
timings are right
- Planning our own involvement in meetings
- Making constructive contribution
• Personal development plan
Duration: One Day