Conflict can have a devastating effect on productivity, morale, teamwork and ultimately your organisation. This workshop does not promise an end to all conflict, that is impossible, but it will give you a proven approach and the relevant skills you can easily use whenever conflict does arrive. You will also gain an insight into how conflict can produce positive change, lead to unity and promote collaboration.
Who Should Attend? Team Leaders, Managers and Supervisors who facilitate group processes. Anyone who has the task of resolving conflict or disputes. Those in conflict with others who wish to find solutions.
What will they learn?
Course Content: Topics covered to include;